Skip Navigation
Home

Keypad customers will be unable to top up from 21:00 on 5th July to 07:00 on 6th July. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Help & Support

Find the answers you need fast!

How do I change my Monthly Direct Debit amount?

Please contact us one of our customer advisers on 03457 455 455* if you need to change your Monthly Direct Debit payment amount. We’ll review your electricity costs and recommend the best payment amount for you.

 

*Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.