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How do I cancel my Direct Debit?

To cancel your Direct Debit simply give us a call on 03457 455 455*. You'll then need to contact your bank to advise them that you are cancelling.


Please note, you'll no longer receive Direct Debit discount when you cancel (up to £40 per year with Monthly Direct Debit for domestic customers) and you will no longer be able to view your account online.


*Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.