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Keypad customers will be unable to top up from 21:00 on 5th July to 07:00 on 6th July. This is due to an essential infrastructure upgrade impacting all suppliers. We appreciate your patience and understanding.

Help & Support

Find the answers you need fast!

I am deaf or hearing impaired. How can I contact you?

We want to make contacting us as easy as possible. At Power NI we use Relay UK to help our deaf, hard of hearing and speech impaired customers to talk to us. It’s like a 3-way call between you, a Relay assistant and Power NI. Visit Relay UK to find out more.