Find the answers to our most common queries about billing and payments with Power NI. Answers to queries about your paper or online bill can be found in this sectionRead More
Can't find what your looking for in your online account? Or perhaps you need some help with the features and tools relating to your energy use. We've got it covered in this simple questions and answers section.Read More
Need help or got a question about your direct debit, bill or payment. This section covers changing your direct debit, updating your bank details, what to do if you miss a direct debit payment and helps you to understand how your direct debit payment is calculatedRead More
To improve your online experience with us, we've made a few changes...
Things may look a little different but don't worry - we've made it easier for you to access the same great online features as before. We've also added a new dashboard so you can quickly view your account at a glance.Close