Help & Support

Power NI offers a range of discounted payment options for savings year in year out. 

• Customers who register for an online account and pay by monthly Direct Debit, can save you up to £60 each year*. 
• Keypad customers get 2.5%** discount off every unit of electricity used. On top of this, you can get free electricity with our Keypad Reward. Just top-up £50 or more online or via our app. 
• Save on every day purchases with Power NI Perks: We’ve also negotiated discounts and savings for Power NI customers with hundreds of everyday big brands such as Tesco, Asda, Sainsbury’s and M&S.

*Monthly Direct Debit customers receive 4% discount off the standard rate. Customers who register for online billing can receive an additional 2% discount off the standard rate. Customers choosing monthly Direct Debit and online billing together will get 6% discount (up to £15 per quarter / £60 per year). The maximum discount above is based on a quarterly bill of £250.

**Keypad standard rate is 2.5% off the Power NI standard tariff. When a top-up is eligible for Keypad Reward, the cost per kWh is reduced to reflect the free electricity received (e.g. £50 credit will give users the amount of electricity that normally costs £51).

To view Power NI standard rates please visit our unit rate page.