If you are experiencing an issue with the app please either email us at home@powerni.co.uk with the following information:

• Name
• Account Number or Keypad Premise Number (if known)
• Phone Number
• iOS or Android User
• Device (Mobile or Tablet) 

Alternatively you can call us on 03457 455 455*.

*Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.