Help & Support
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If I am experiencing an issue with the app, who should I contact?
If you are experiencing an issue with the app please either email us at firstname.lastname@example.org with the following information:
- Account Number or Keypad Premise Number (if known)
- Phone Number
- iOS or Android User
- Device (Mobile or Tablet)
Alternatively you can call us on 03457 455 455*.
*Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.