Help & Support
Find the answers you need fast!
If I am experiencing an issue with the app, who should I contact?
If you are experiencing an issue with the app please either email us at [email protected] with the following information:
- Name
- Account Number or Keypad Premise Number (if known)
- Phone Number
- iOS or Android User
- Device (Mobile or Tablet)
Alternatively you can call us on 08000 285 455*.
*Phone lines open Monday to Friday 9am to 5pm. Calls are recorded for quality assurance purposes.
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