Help & Support

Find the answers you need fast!

I moved out and forgot to tell you.

Don’t worry. Simply call us on 03457 455 455* and we will be happy help. Calls are recorded for quality assurance purposes.


Remember get in touch as soon as possible to avoid being billed for electricity used by the new occupant.


If you can provide us with a recent meter reading from your old address that might help us with closing your account.


*Phone lines open Monday to Friday 9am to 5pm.