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Find the answers you need fast!

I closed my account but I’m still receiving bills.

If you've closed your account but are still receiving bills simply give us a call on 03457 455 455* and we’ll be happy to check this out for you.


Remember, when your account is closed you'll receive a final bill from us to clear your account balance. You should receive this around 5 working days after your account has been closed.


*Phone lines open Monday to Friday 9am to 5pm.