Help & Support
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I closed my account but I’m still receiving bills.
If you've closed your account but are still receiving bills simply give us a call on 03457 455 455* and we’ll be happy to check this out for you.
Remember, when your account is closed you'll receive a final bill from us to clear your account balance. You should receive this around 5 working days after your account has been closed.
*Phone lines open Monday to Friday 9am to 5pm.