Help & Support

Power NI and NIE Networks are separate organisations. Power NI is an electricity supplier, whereas Northern Ireland Electricity Networks (NIE Networks) own the electricity transmission and distribution network, own and read meters on behalf of all electricity suppliers in Northern Ireland.

NIE Networks therefore will require access to your meter at least once per year to check their equipment. If you have already submitted your meter reading via Energy Online, NIE Networks may still require access to your meter to take their own reading.