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Why can’t I use my credit card to buy a Keypad top‑up online?
Credit cards cannot be used for online Keypad top‑ups. You’ll need to use a debit card, including Visa Debit, Mastercard Debit, and other standard debit cards, to complete your top‑up online. Credit cards are only accepted for bill payments, not for Keypad transactions. We apologise for any inconvenience this may cause and appreciate your understanding.
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