If you pay by Quarterly Direct Debit (full bill amount every 3 months) you will receive your bill in advance of your payment being made each quarter. Payment is usually taken 14 days after the date on the bill.
If you are paying by Monthly Direct Debit (equal monthly payments) you will receive a bill as usual each quarter but your Direct Debit will be taken out each month. We’ll send you a schedule once a year confirming the monthly payment amount, which we will review after 12 months.
To improve your online experience with us, we've made a few changes...
Things may look a little different but don't worry - we've made it easier for you to access the same great online features as before. We've also added a new dashboard so you can quickly view your account at a glance.Close