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I have no electricity. What should I do?
Contact Northern Ireland Electricity Networks If you experience failure of electricity supply, to arrange a new electricity supply, for alterations to lines and equipment and for any physical supply matter. Please remember that this is a separate company to Power NI.
Contact Northern Ireland Electricity Networks (NIE Networks)
- Phone: 03457643643 (24 hours a day for failure of supply. Other services Monday – Friday 8.30am-5pm)
- Minicom: 03457 147128 (24hrs a day)
- Website: Check for power outages in your area or report a power cut
- Email: customercontact@nie.co.uk