Help & Support
Find the answers you need fast!
Why are pricing increasing?
We’re sorry to have to increase prices – but unfortunately, we’re at the mercy of world fuel prices and we’ve seen steady increase in wholesale energy costs since the start of this year. We’ve held off as long as we could, but Power NI customers won’t see this price increase until July this year. We buy as much electricity ahead as possible to smooth out the fluctuations in world fuel costs and as soon as we see an opportunity to reduce prices, as we did last July, we will do so.