Help & Support

Find the answers you need fast!

What does the Power NI price change mean for Keypad customers?

From 13 December when customers purchase a top up, they will be issued with a 40-60 digit code to put into the keypad meter. Credit on the meter will change to the new rate on 1 January but not before.

Please note if you are a Keypad+ customer the 40-60 digit code can be sent straight to the meter using the Keypad+ app.

Watch our step by step guide showing you how to change your Keypad to our new rate.