Help & Support

Find the answers you need fast!

What does the Power NI price change mean for Keypad customers?

From 15th June when customers purchase a top-up from this date, they will be issued with a special 40-60 digit code to put into the keypad meter. Credit on the meter will change to the new rate on 1st July but not before.

Please note if you are a Keypad+ customer the special 40-60 digit code can be sent straight to the meter using the Keypad+ app.