Help & Support

Find the answers you need fast!

Why have you upgraded your app?

Before making any changes to our products and services, we ask the people who matter most - you the customer! Our customer research pointed out some improvements and enhancements and we worked with real customers to shape the developments that have been made.

We recently made Energy Online available to all of our customers, and are trying to move all our customers across from Quickpay to Energy Online, as within Energy Online we are able to provide our customers with more benefits and in general an overall better online experience.