Submitting a meter reading during your designated billing window avoids estimate billing and ensures your actual bill is accurate.
We will send you an email to advise you when we need you to enter a reading, however if your meter is in an outside meter box NIE Networks will routinely read your meter every 3 months and if this read has already been submitted by NIE Networks you will be unable to enter your reading.
Select the ‘Meter Readings’ option from the left hand navigation. If your meter reading window is open we can accept your meter read during this time and you will be instructed to enter your meter reading(s) in the boxes provided. If your meter reading window is closed, a message will be displayed on the 'Meter Readings' page advising you of this.
You can use our Bill Calculator tool at any time to estimate your usage costs since your last bill. Please note the Bill Calculator tool will provide an estimate usage cost based on the meter read you supply at that time - this is not your final bill amount. Please also note that meter reads submitted via the Bill Calculator tool will not be used for billing purposes, this is for your information only.
To improve your online experience with us, we've made a few changes...
Things may look a little different but don't worry - we've made it easier for you to access the same great online features as before. We've also added a new dashboard so you can quickly view your account at a glance.Close