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Energy OnlineFrequently asked questions about your online account

Energy Online FAQs

Who do I contact about Power NI Perks?

You can contact XEXEC directly by telephone on 0208 2016483 (Xexec opening hours Monday – Friday 9.30-5.30).

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What are the compatibility requirements for Energy Online?

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How much discount am I getting with Energy Online?

Customers using Energy Online who pay by Quarterly Direct Debit receive 4.5% discount off our standard unit rate, up to £46 per year (£11.50 per quarter) Customers using Energy Online who pay by Monthly Direct Debit receive 6% discount off our standard unit rate, up to £60 per year (£15 per quarter). This is our best deal!

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