Help & Support

We have two tariffs available for EV owners: EV Anytime or EV Nightshift.

EV Anytime is a single-rate tariff with a standing charge. This means you pay the same unit rate all day and a standing charge that is billed quarterly. EV Anytime is available for all payment methods (e.g. Direct Debit or pay as you go Keypad).

EV Nightshift is an off-peak tariff with a standing charge, which is billed quarterly. There are two different unit rates, one for day-time use and one for night-time use, which is cheaper. EV Nightshift is available for credit payment methods only.

The off-peak rate times for EV Nightshift are:

• Winter - 1am to 8am
• Summer - 2am to 9am

To take full advantage of the EV Nightshift tariff you should charge during the off-peak hours as much as possible. However, this doesn't mean you have to be up at 1am. The best way to charge during off-peak hours is with a smart EV charger, that allows you to schedule when your car starts and stops charging. As well as this method, some models of electric vehicle have on-board charge scheduling, allowing you to set the time when the car will charge without a smart charger.

These tariffs are designed to suit different EV owners’ individual EV driving, model range and charging habits.

Tariff availability: