Help & Support

Find the answers you need fast!

I am blind or visually impaired. How can I receive my bill?

We can provide your bill in large print or in braille.  Alternatively we can phone you and explain your bill over the phone. 


To avail of any of these services you can call us on 03457 455 455* or you  may wish to ask a friend or relative to complete our online form.


*Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.