Help & Support

Find the answers you need fast!

I was expecting a bill or letter from Power NI, but I haven’t received this. What should I do?

Royal Mail has informed us that their deliveries may now be delayed by a few additional days across Northern Ireland.

As a result your bills and letters may arrive later than anticipated.

If you would like to view your bill or letter now, you can register for Energy Online, our paperless billing service, and view your most recent bills and letters and make bill payments.