Help & Support
Find the answers you need fast!
I am unable to visit the Post Office or PayPoint to top up or pay my bill. What do you advise?
As a lot of our services are automated, you can continue to manage your electricity account from the comfort of your own home. Enery Online customers can top up and pay bills via our app.
You can also call us on 03457 455 455 to top up, make a payment or check your balance – anytime day or night.