Help & Support
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I am repaying money I owe Power NI each time I top up. This is now too much, what can Power NI do to help?
We will try our best to help customers most in need to find a payment solution that suits your circumstances. We promise we will treat you with fairness and consideration at all times. Please email us at email@example.com or call us on 03457 455 455* if you’re in financial difficulty and struggling to pay your bills.
*Phone lines open Monday to Friday 8:30am to 6pm. Calls are recorded for quality assurance purposes.